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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Power Up - Energy Saving Trust and Western Power Distribution - Social welfare advice and information

Last updated: 01/10/2024
Social welfare advice and information This resource can use the Welsh language
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What we do

Power Up! is an advice hub offering a range of income, tariff and energy efficiency support and advice to those who could be potentially vulnerable in the event of a power cut.

Contact Power Up! free on 0808 808 2274 to receive:
• Free and impartial advice on getting the best energy deal
• A benefit entitlement check
• Advice on saving energy around the home
• Referrals to grant funded cavity wall and loft insulation schemes
• Referrals to schemes replacing old, inefficient boilers
• Advice on managing money and debts
• A home visit service if you find it easier to speak to someone in person

Call Power Up! today to find out how you can keep warm and save money on your energy bills
0808 808 2274

Who do we support

People who may need additional support during a power cut including older people and people with medical conditions.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use this resource

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: None
Housing: Information
Immigration: None
Discrimination: None
Money: None
Debt: None
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? No
  • Is this service registered with the Financial Conduct Authority (FCA)?  N/A
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

Contact methods

 Opening times

Monday to Friday 9am to 5pm

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.