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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

National Association For Child Support Action (NACSA) - Family support services

Last updated: 23/04/2024
Family support services
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What we do

Child Maintenance law is complex, and solicitors are hard to find and expensive to hire. NACSA have been dealing with child maintenance law for over 20 years, and have the expertise to offer sound advice when things go wrong. We help parents who have been assessed incorrectly, who may be paying too much -or receiving too little. We help to verify outstanding child maintenance arrears and how such debt can be recovered through enforcement. We also provide tailored support for parents who may be involved with child maintenance disputes in HM Courts and Tribunal proceedings.

NACSA will not help parents evade their responsibility to pay maintenance, nor can we remove child support debt that is proven to be correct. Our remit is to ensure that legislation is applied correctly when CSA/CMS make their decisions. We provide advice, support and information to people whose lives have been affected by the CSA.

Who do we support

NACSA, dedicated to helping parents that suffer under the Child Support Act and its Agency.

Is there a charge to use this service?

Depends - Telephone Support: £30 (1 month) Direct telephone/email access to one of the team who can discuss your case in detail and provide appropriate guidance on how child support legislation will affect your situation.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs No
     
  • Relevant staff have a valid current DBS? No

 Address

 You can send post here:

Loverlock House
Brettell Lane
Brierley Hill
West Midlands
DY5 3JN

Contact methods

Social media

 Opening times

Enquiries are by e-mail or letter. To use the telephone helpline you must be a subscriber. Telephone Support: £30 (1 month) Direct telephone/email access to one of the team who can discuss your case in detail and provide appropriate guidance on how child support legislation will affect your situation.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.