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Health and Wellbeing
A Health and Well-being Wales Partner

Kooth - Mental Health Recovery Services

Last updated: 30/04/2024
Mental Health Recovery Services This resource can use the Welsh language
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What we do

Kooth provides mental health and wellbeing support across Wales. This is provided through our online platform Kooth.com and through our face-to-face counselling services in Powys.

Kooth.com provides a free, safe and anonymous, welcoming space for you to seek mental health and emotional wellbeing support. Trusted by the NHS and available 24/7 - outside of the usual 9 to 5 - there’s no waiting lists or thresholds to meet to qualify for support. This includes:
💬 One-to-one counselling sessions
📝 Articles
👋 Discussion Boards
📖 Online Daily Journal and interactive goal tracker
💡 Activities

Kooth.com is free for any user and available across 55% of Wales - simply check availability in your area, click to register, and follow the instructions.

Kooth also provides a schools- and community-based counselling service for ages 11-19 in Powys, accessible through self-referral via this link: www.koothf2f.com

Who do we support

Kooth's services are a safe and accessible way for all young people to receive support and guidance with their mental health and wellbeing. No problem is ever too big or too small. Our self-therapeutic content, community, and online practitioners discuss topics ranging from anxiety and depression to school, family, relationships and the wider world.

Across Wales, the majority of our services are available to 11-18 year olds, with the exception of Powys, where our digital platform is available up to 25 years of age and our in-person counselling service is available up to 19.

Sign up is easy and anonymous, and everything you discuss or share across Kooth's services is done so in confidence.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use this resource

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 Opening times

Kooth is available 24/7, 365 days of the year. Our professional support feature with the option to chat directly with a trained practitioner is available Monday-Friday 12:00pm-10:00pm and 18:00pm to 10:00pm at Weekends.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.