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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Families First Neath Port Talbot - Family support services

Last updated: 27/11/2023
Family support services
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What we do

Families First is a programme funded by Welsh Government that support families with children and young people aged 0-25 years.

In Neath Port Talbot, the services are split over three main themes:

Support for parents
Support for young people
Support for families with a disability

The types of support we can provide includes:

Help with emotional wellbeing or after a bereavement
Support for families who have experienced domestic abuse
Parenting support and support with home routines
Help for young people
Support for families where relationships between family members are challenging
Support for children and young people with a disability or additional learning need (ALN), and also support for their family.

Where families have a number of problems or need help from a number of services, then Team Around the Family can help to co-ordinate this.

Who do we support

Families with children aged 0-25 years in Neath Port Talbot.

The services are intended to help families at the earliest opportunity to stop problems get bigger, however, families who need more help are also welcome to use the services.

Families receiving support from Social Services should speak to their social worker about help they feel they need.

Is there a charge to use this service?

No

Can anyone use this service?

A referral will be needed for all services and families can refer themselves or be referred by someone who knows the family, like a teacher or Health Visitor. Anyone making a referral for a family must talk to the family about it so that they know what information is being given and the type of support that is being requested. Referrals for all services can be made through the Single Point of Contact (SPOC) and are available to families who do not need support from Social Services. 

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes
    Please contact to discuss your child(s) needs further.   Specific services are available to support children and young people with disabilities.
  • Relevant staff have a valid current DBS? Yes

 Address

 You can send post here:

N P T C B C
Civic Centre
Port Talbot
SA13 1PJ

 Opening times

Most services are available Monday – Friday 9.00am – 5.00pm but are flexible to provide support on evening and weekend, where needed.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.