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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Non-Emergency Patient Transport Service, Odessa Ambulance - Transport

Last updated: 21/06/2024
Transport This resource can use the Welsh language
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What we do

The Non-Emergency Patient Transport Service takes medically eligible patients from across Wales to and from their medical appointments at clinics and hospitals, this includes:

- Outpatients appointments;
- Dialysis and Oncology treatment;
- Day Centre and psycho-geriatric clinics;
- Planned admissions & discharges including inter hospitals transfers.

Who do we support

This service is only available for patients who meet and eligibility criteria based on their medical need.

You could be eligible for hospital transport if:

- You are receiving regular dialysis or cancer treatment;
- You require a stretcher for the journey;
- You require oxygen for the journey;
- You need to travel in your own wheelchair;
- You are unable to walk without continual support;
- You are unable to use public transport because you have a medical condition that would compromise your dignity;
- You have severe communication difficulties or;
- You will experience side effects as a result of the treatment for your condition.

Is there a charge to use this service?

Yes - Following a discussion with a member of our booking team, Odessa will be able to fully customise and tailor your journey to meet your every need. We are able to provide a no obligation quote in less than 30 minutes.

 Opening times

Contact us:

Monday - Friday
09:00 - 17:00

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.