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Health and Wellbeing
A Health and Well-being Wales Partner
Social welfare advice and information This resource can use the Welsh language

GamCare - Social welfare advice and information

Last updated: 29/03/2020
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What we do

GamCare operates the National Gambling HelpLine, providing information, advice and support for anyone affected by problem gambling. Advisers are available seven days a week from 8am – Midnight on Freephone or via web chat on the website below.

We also offer a range of free treatment across England, Scotland and Wales, as well as a moderated Forum so that people can speak to others experiencing similar issues and seek support.

The working language of this service is: Bilingual
The service can operate in the following additional languages:
  • Arabic
  • Bengali
  • Chinese
  • Czech
  • Gujarati
  • Lithuani
  • Polish
  • Punjabi
  • Slovak
  • Slovenian

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: Information
Housing: Information
Immigration: None
Discrimination: None
Money: Advice
Debt: Information
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? Yes The Helplines Standard (accredited until 2021)
  • Is this service registered with the Financial Conduct Authority (FCA)? No
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No