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Health and Wellbeing
A Health and Well-being Wales Partner
Something else This resource can use the Welsh language

Welsh Water

Last updated: 31/07/2020
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What we do

Spread the cost of your bill by choosing a payment option:
- Set up a Direct Debit using our online Direct Debit form
- If you would prefer to pay via a payment card you can set this up using our online payment card form.

Ways to make your water bill more affordable:
- Our HelpU tariff fixes charges at an affordable rate for low income households in receipt of means tested benefits
- Our metered WaterSure Wales tariff fixes charges at an affordable rate for low income households who have a medical condition or large family
- Pay you water charges automatically through your benefits with our Water Direct scheme and we'll reduce your bill by £25!
- The Customer Assistance Fund gives you affordable instalments and helps you clear what you owe