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Have choice and take control
To improve both patient flow and the patient experience at the Emergency Department at Ysbyty Gwynedd. This is achieved by having a presence in the department & providing support to members of the public and also supporting, where appropriate, individuals to return home & connecting them into other support services in order to avoid the risk of readmission/presenting again at the ED department.
Individuals aged 18 & above who present to the ED department
No
Anyone referred by the nursing staff
https://www.redcross.org.uk/get-help/get-support-at-home
British Red Cross SocietyBradbury HouseNorth Wales Business ParkCae EithinAbergeleLL22 8LJ
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