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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Telecare Services - Cyngor Gwynedd - Telecare

Last updated: 22/11/2023
Telecare This resource can use the Welsh language This resource can use British Sign Language (BSL)
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What we do

Telecare is a monitoring service that allows you to call for help day or night, through a touch of a button, or by using a series of automatic sensors fitted in the home.

Telecare is a preventative way of providing remote care to residents. It is used to reduce risks within your home and to enable individuals to live as independently as possible.

Who do we support

Any Gwynedd resident can register themselves for telecare services. You can register for a pack by phoning the team on 01286 679059, or by emailing eiddo@gwynedd.llyw.cymru.

Is there a charge to use this service?

Yes - What is the cost?
There is a £5.19 a week* fee for the telecare package.

This weekly fee covers:

telecare equipment rental cost
24-hour monitoring cost
maintenance costs
installation costs
*Please note that Cyngor Gwynedd reviews all social care fees annually, therefore the weekly charge for telecare services is subject to change.

Can anyone use this service?

Anyone in Gwynedd can refer themselves for a basic Telecare package. There is no specific criteria. It is possible that a telecare package will not meet everyones needs. As a result, the service also offers more specialized equipment in some circumstances e.g. epilepsy sensors and falls detectors. To discuss this you will have to contact your social worker, if you are not open to a social worker, contact Galw Gwynedd on 01766 771000 and ask to speak with the social care team.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.