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Dewis

Hope Support Services - Family support services

Last updated: 15/09/2025
Family support services
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What we do

Hope supports young people aged 5-25 when a loved one has a serious illness such as cancer, Motor Neurone Disease, organ failure etc. We're available from the moment of diagnosis for however long we're needed, whatever the outcome for the patient. Our online support service is available across the UK and offers one-to-one support as well as a moderated peer support community, giving young people the chance to offload their worries and look at positive coping strategies.

Who do we support

Young people aged 5-25 when a loved one is seriously ill.

Is there a charge to use this service?

No

Can anyone use this service?

Young people can self refer directly through the website, or professionals/family members can also fill out a referral form on the website.

Service details for this family support services

Language: English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs Yes
    Please contact to discuss your child(s) needs further.   If a young person has a disability we can have a chat with them/their family to see what we are able to put in place to support them.
  • Relevant staff have a valid current DBS? Yes

Contact methods

Social media

 Opening times

Our office is open 9-5, Monday to Friday. Our digital support offers as bookable slots throughout the week, including evenings and weekends.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=11023

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.