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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Home-Start Conwy - Family support services

Last updated: 16/10/2025
Family support services
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What we do

Home-Start is a voluntary organisation which provides support, friendship and practical help to families with at least one child under 14 years of age. Trained volunteers currently provide telephone befriending and home-visiting support and will provide parenting help, emotional support and practical help to parents within the family home and in groups when the situation allows.

Staff and volunteers have completed an enhanced DBS check.

Would be able to provide support through sign language if Home-Start have volunteers with the appropriate skills.

Who do we support

Families with at least one child under 14.

Is there a charge to use this service?

No

Can anyone use this service?

Referrals are needed from health visitors, family centres, GPs, etc. We also accept self-referrals from the families themselves.

Service details for this family support services

Language: English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs No
     
  • Relevant staff have a valid current DBS? Yes

 Address

 You can visit us here:

Tan Lan Community Centre
Tan Y Lan Road
Old Colwyn
Colwyn Bay
Conwy
LL29 9BB

Contact methods

Social media

 Opening times

Monday - Thursday 9.00am to 3.00pm. Closed between Christmas and New Year.

 Accessibility

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.