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Mae'r wefan hon ar gael yn y Gymraeg
Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Education Social Work Service, Conwy - Family support services

Last updated: 11/12/2025
Family support services This resource can use the Welsh language
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What we do

This is a specialist service of practitioners with professional Social Work and other professional qualifications who undertake statutory and non-statutory responsibilities in relation to school attendance, Safeguarding, Elective Home Education and children who are in entertainment and employment. The main function is to promote good school attendance by supporting the social, emotional and the academic development of young people by ensuring they access education regularly. It works alongside schools, families and other professionals to address a range of matters. This is done by undertaking holistic assessments which can conclude in parental prosecutions, fixed penalty notices, school attendance orders, parenting orders / contracts in addition to the direct preventative work. High levels of skills and knowledge are essential to effectively analyse these complex situations to ensure that appropriate support is offered, thereby creating positive outcomes.

Who do we support

Children and families

Is there a charge to use this service?

No

Service details for this family support services

Language: Welsh medium setting and English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs Yes
    Please contact to discuss your child(s) needs further.  
  • Relevant staff have a valid current DBS? Yes

 Address

 You can send post here:

Conwy County Borough Council
Coed Pella
P.O.Box 1
COLWYN BAY
LL30 9GN

Contact methods

 Opening times

Monday - Friday 9.00am - 5.00pm. Rota support offered during school holidays. Closed Bank Holidays.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.