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Health and Wellbeing
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Age Cymru Powys - Social welfare advice and information

Last updated: 10/10/2025
Social welfare advice and information This resource can use the Welsh language This resource can use British Sign Language (BSL)
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What we do

Age Cymru Powys is your local charity offering support and services for older people in Powys.

Each year we help around 2,000 older Powys residents with over 3,000 issues. One of them could be you, a friend or a relative. We’re here to support older people to live independently, make informed choices and have control over their lives.

Our experienced, friendly advisers offer information, advice and support on a wide range of topics including:

Finding help at home
Housing needs
Pensions
Discrimination
Health advice
Care homes
Care at home
Consumer issues
Support for carers
Welfare benefits
Family and personal matters
Later life planning
Befriending
Local services and support across Powys

And most other things that affect your quality of life.

Who do we support

Providing support and advice to people over 65 and their families and carers in Powys, Mid Wales.

Whether you are looking for advice for yourself, a family member or friend, Age Cymru Powys is happy to help with enquiries for people aged 65+ living in Powys.

We visit people in the community and at home, in hospitals and in care homes.

If your enquiry is outside our office times, you can leave a message or contact the national Age Cymru Advice Line on 0300 303 44 98.

This service is for people aged between 65 years and 100 years.

Is there a charge to use this service?

No

Can anyone use this service?

Clients can contact us directly.

Details for this social welfare advice and information service:

Welfare benefits: Advice with casework
Employment: Information
Housing: Advice
Immigration: Information
Discrimination: Information
Money: Guidance
Debt: Information
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? Yes Age Cymru Organisational Quality Standards The Standards are externally assessed by industry leaders SGS and endorsed by the Charity Commission The Advice Quality Standard (AQS) Age UK Information and Advice Quality Programme
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Address

 You can send post here:

Age Cymru Powys
Old Warehouse
Parker's Lane
Newtown
SY16 2LT

 You can visit us here:

Age Cymru Powys
Old Warehouse
Parkers Lane
Newtown
Powys
SY16 2LT

Contact methods

Social media

 Opening times

Opening times:
Telephone advice - Monday, Tuesday, Thursday & Friday 9am - 12noon and 1pm - 3pm.

Office visits by appointment only. Please call to book an appointment with an adviser.

Address: Age Cymru Powys, Old Warehouse, Parkers Lane, Newtown, Powys SY16 2LT

 Accessibility

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.