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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Ex-Offender Service (Castell Ventures) - Social welfare advice and information

Last updated: 07/08/2025
Social welfare advice and information This resource can use the Welsh language
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What we do

Our ex-offender project provides support to individuals to reduce the risk of offending, those at risk of being caught up in the criminal justice system and for prison leavers. We work closely alongside the National Probation Service, Ceredigion’s Integrated Offender Management Policing team and Youth Justice Services. Our Ex-Offender project offers a housing related support service to those who are in need living in any tenure in Ceredigion. Our aim is to assist and support people to live as independently as possible by providing guidance and support with benefits, financial matters, housing issues, accessing other statutory and voluntary services and help with integrating into their local community.

Who do we support

We accept referrals from any source (be it self, statutory and/or non- statutory agencies) and enable service users to move away from their offending behaviour, tailoring support to meet their needs, what matters to them and to identify the skills needed to get them back on track.

Is there a charge to use this service?

No

Can anyone use this service?

This service is available to ex-offenders or those at risk of being caught up in the criminal justice system who are over the age of 16.

Details for this social welfare advice and information service:

Welfare benefits: Advice
Employment: Advice
Housing: Advice
Immigration: None
Discrimination: Advice
Money: Advice
Debt: Advice
  • Does this service offer fully independent advice? No
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? No
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Opening times

Monday - Friday: 09:00 a.m. - 17:00 p.m.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.