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Health and Wellbeing
A Health and Well-being Wales Partner

Cardiff and Vale Advocacy Gateway - Social welfare advice and information

Last updated: 28/02/2024
Social welfare advice and information This resource can use the Welsh language
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What we do

Cardiff and Vale Advocacy Gateway (CVAG) is the first port of call for advocacy related information, advice and assistance, helping you to:

- understand social services
- understand your situation and options
- choose the right care
- be heard and have control

The service is available free by telephone 0808 801 0577, Monday to Friday, 9am to 5pm, for:

- Cardiff and Vale of Glamorgan citizens aged 18+ needing or receiving social care/support from social services
- or other person concerned about someone's social care and support

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: Information
Housing: Information
Immigration: Information
Discrimination: Information
Money: Information
Debt: Information
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? No
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No