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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Neath Port Talbot Child Contact Centre - Family support services

Last updated: 08/09/2025
Family support services
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What we do

When a relationship breaks down most families come to their own arrangements for children to see their other parent. But for an increasing number agreement cant be reached & thousands of children each year lose contact with loved ones. We provide a safe, friendly child centred environment where children can spend time with the family they no longer live with - this may be a parent; grandparent or other family. There are lots of toys & activities; books & crafts as well as refreshments, and the service is completely free of charge. You don't need to meet the other parent if you don't want to. We also provide a handover service so children can be safely collected by the other parent without the need for them to meet. We listen to everyone; give support but stay neutral and we don't take sides. Our aim is that children have the opportunity to make up their own minds and develop a positive relationship with their family they don't live with anymore.

Who do we support

If you are experiencing difficulties in seeing your children or grandchildren; or you are a child who has lost contact with your Mum or Dad or other family member we can help. Ages range from birth to young adults.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use the service - either as a self referral or via a solicitor; family mediator or Court

Service details for this family support services

Language: English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs Yes
    Please contact to discuss your child(s) needs further.  
  • Relevant staff have a valid current DBS? Yes

 Address

 You can visit us here:

Sandfields Methodist Church
266 Western Avenue
Port Talbot
Neath Port Talbot
SA12 7NF

Contact methods

 Opening times

10.30am to 12.30 on 2nd and 4th Saturday each month

 Accessibility

Where do we provide our service?

 Directions

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.