skip to main content
   Listen and Translate
Mae'r wefan hon ar gael yn y Gymraeg
Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Citizens Advice Rhondda Cynon Taff - Social welfare advice and information

Last updated: 08/07/2025
Social welfare advice and information This resource can use the Welsh language This resource can use British Sign Language (BSL)
Leave comments/feedback for this resource

What we do

Citizens Advice Rhondda Cynon Taff provides free, independent, impartial and confidential advice. Our services include door drop in sessions and appointments and includes a weekly specialist debt clinics. We also provide services from community venues. Phone our administration line on 01443 409284 for further details.

Who do we support

Anyone resident in Rhondda Cynon Taff

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use our resources

The working language of this service is: Bilingual
The service can operate in the following additional language(s):
  • Arabic
  • Bengali
  • Chinese
  • Czech
  • Gujarati
  • Lithuani
  • Polish
  • Punjabi
  • Slovak
  • Slovenian

Details for this social welfare advice and information service:

Welfare benefits: Specialist casework
Employment: Advice
Housing: Advice
Immigration: Guidance
Discrimination: Advice
Money: Advice
Debt: Specialist casework
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? Yes
  • Does this service hold a recognised quality mark? Yes Advice Quality Standard Information and Advice Quality Framework
  • Is this service registered with the Financial Conduct Authority (FCA)? Yes   617707
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? Yes N201700022

 Address

 You can send post here:

Citizens Advice Rhondda Cynon Taff
Knight Street
Mountain Ash
CF45 3EY

 You can visit us here:

Citizens Advice Rhondda Cynon Taff
Knight Street
Mountain Ash
Rhondda Cynon Taf
CF45 3EY

Contact methods

Social media

 Opening times

Phone 01443 409284 Monday to Friday 9:30 to 14:30

 Accessibility

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

Get directions

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.