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Health and Wellbeing
A Health and Well-being Wales Partner

Citizens Advice Powys - Newtown - Social welfare advice and information

Last updated: 06/01/2026
Social welfare advice and information This resource can use the Welsh language
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What we do

We can help you via the telephone, online or in-person by appointment. You can contact us directly to get help and support. We can help with any problem, such as: Money and Debt, Welfare Benefits, Universal Credit, Energy, Employment, Discrimination, Immigration, Housing, Family, Financial, Consumer issues.
If we are unable to help for any reason, we will be able to tell you who can help with your issue.

Who do we support

Citizens Advice Powys provides free, independent and confidential advice to everyone.

This service is for people of all ages.

Is there a charge to use this service?

No

Can anyone use this service?

Call us on 0345 601 8421 and leave your details, we will get back to you.

The working language of this service is: Bilingual
The service can operate in the following additional language(s):
  • Arabic
  • Bengali
  • Chinese
  • Czech
  • Gujarati
  • Lithuani
  • Polish
  • Punjabi
  • Slovak
  • Slovenian

Details for this social welfare advice and information service:

Welfare benefits: Specialist casework
Employment: Advice with casework
Housing: Advice
Immigration: Advice
Discrimination: Advice
Money: Specialist casework
Debt: Specialist casework
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? Yes
  • Does this service hold a recognised quality mark? Yes Advice Quality Standard Welsh Government IAQF
  • Is this service registered with the Financial Conduct Authority (FCA)? Yes   617576
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? Yes N201700022

 Address

 You can visit us here:

Ladywell House
Newtown
Powys
SY16 1QD

 Opening times

Call us on 0345 601 8421 and leave your details, we will get back to you.

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.