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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Cardiff Family Advice and Support - Self help videos

Last updated: 14/04/2025
Self help videos This resource can use the Welsh language
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What we do

Cardiff Family Advice and Support, is available to families, parents, children and young people in Cardiff. The service incorporates:

The Family Gateway is a contact point for any professional, parent, child or young person to get the information, advice and assistance you need in Cardiff.

Family Help – a team of family help advisors linked to the Family Gateway who can work with families individually in the home and in the community – offering information, advice and support on a range of topics.

Support 4 Families – A team of multi-disciplinary professionals working together over a longer period to find the right solution for the family. Support 4 Families will work with families facing more complex or severe issues.

Cardiff Parenting 0-18 – A team of parenting professionals who will work with families who need parenting support to help improve parenting confidence, skills, well-being, resilience and family relationships.

View the video

Who do we support

It provides information, advice and assistance for children, young people and their families through a single point of entry, the Family Gateway. The Gateway offers a clear, accessible referral route for anyone who has well-being concerns about a child or wants to learn more about support available for families.

Is there a charge to use this service?

No

Can anyone use this service?

Referrals or requests for advice or signposting can be made by professionals or members of the public.

 Address

 You can send post here:

Early Help
Po Box 1139
Cardiff
CF11 1WS

Contact methods

Social media

 Opening times

Monday to Thursday 8.30am to 5.00pm
Friday 8.30am to 4.30pm

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.