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Mae'r wefan hon ar gael yn y Gymraeg
Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

British Red Cross - Refugee Support Services

Last updated: 03/03/2026
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What we do

Are you an asylum seeker or refugee experiencing destitution or in need of advice?
Contact our Destitution, Asylum support and Protection Services for an assessment. Please call 01633 720 000, option 1 or e-mail DASPSWales@redcross.org.uk.
Do you need advice about a Family Reunion visa, help with travel tickets or have your family arrived in Wales? Please contact our Family Reunion Services for an assessment on 01633 720 000, option 3 or e-mail: familyreunioncymru@redcross.org.uk.

Who do we support

Asylum seekers and refugees.

Are you looking for your family members and need help locating or contacting them? Please contact our International Family Tracing Service. For South Wales, please call 029 2069 5767 or e-mail CymruSWEnglandIFT@redcross.org.uk. For North Wales please call 016 1888 8909 or email: iftnwnw@redcross.org.uk

This service is for people of all ages.

Is there a charge to use this service?

No

Can anyone use this service?

No referral needed.

 Opening times

Please contact for more information.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.