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Child Bereavement UK Helpline - Family support services

Last updated: 18/11/2025
Family support services
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What we do

Child Bereavement UK helps children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies. We also provide training to professionals, equipping them to provide the best possible care to bereaved families.

For more information or to support the work of the charity, please email: enquiries@childbereavementuk.org
Visit our website: www.childbereavementuk.org
National helpline: 0800 02 888 40

Who do we support

We offer a national free phone, confidential Helpline which offers support and information. Any adult be they family, friend or professional can call us for advice, support or for those who would like a listening ear.
We offer face-to-face support for children and young people up to the age of 25 who have been bereaved of someone special. Support is through one-to-one or family sessions we also offer groups for children and their families and a group for young people (G4YP) where they can meet other bereaved children and young people.

We also support for parents who have been bereaved of their child or baby at any age, this is also through face-to-face support either individually or as a couple or family. We also offer parent support groups where they can meet other bereaved parents.
We welcome families and individuals of any gender or gender reassignment, marital or civil partnership status, disability, race, religion, faith, belief, or sexual orientation.

Is there a charge to use this service?

No

Can anyone use this service?

Our national helpline is available to anyone across the country. Our support services require a referral, preferably through a self-referral or in exceptional circumstances a third-party referral through calling our helpline. Please note that we only take third-party referrals that have the individuals' or families permission.

Service details for this family support services

Language: English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs Yes
    Please contact to discuss your child(s) needs further.   We welcome families and individuals of any gender or gender reassignment, marital or civil partnership status, disability, race, religion, faith, belief,or sexual orientation.

    We will endeavour to source interpreters / BSL interpreters where needed / possible.
  • Relevant staff have a valid current DBS? Yes

 Address

 You can send post here:

Child Bereavement UK
Unit B, Knaves Beech Way
Knaves Beech Industrial Estate
Loudwater
High Wycombe
HP10 9QY

 Opening times

Helpline & Online Live Chat: Monday to Friday 9:00 am to 4:30pm.

 Accessibility

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=2052

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.