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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Swansea Carers Centre - Welfare Rights Service - Social welfare advice and information

Last updated: 27/08/2025
Social welfare advice and information
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What we do

Welfare Rights Service – We provide free, independent, confidential Welfare Benefit advice and representation to carers and their families living in the City and County of Swansea. Our aim is to maximise income for carers and those they care for through Welfare Benefits and we can also support carers if they feel a benefit decision made by the Department for Work and Pensions is wrong.

Who do we support

Carers - Anyone who is looking after a child, parent, partner or friend who could not manage without their help.

This service is for people aged between 18 years and 25 years.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can contact the Carers Centre

Details for this social welfare advice and information service:

Welfare benefits: Guidance
Employment: Information
Housing: Information
Immigration: None
Discrimination: None
Money: Guidance
Debt: Information
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? No
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Address

 You can send post here:

Swansea Carers Centre
104 Mansel Street
Swansea
SA1 5UE

Social media

 Opening times

Office is open Monday - Friday 9am - 4.00pm

Out of Hours telephone information line 4pm-8pm

 Accessibility

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.