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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Debt Advice - Supporting People (delivered by Citizens Advice CBG) - Social welfare advice and information

Last updated: 17/11/2025
Social welfare advice and information This resource can use the Welsh language This resource can use British Sign Language (BSL)
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What we do

Provides free, impartial and confidential debt advice within the Caerphilly County Borough. Adviser provides face to face advice and assistance in dealing with debts, aims to improve budgeting skills and checks benefit entitlement. Appointments are usually home visits but also has use of Bargoed.

Who do we support

Anyone who has debts and lives within the Caerphilly County Borough.

Referrals made via Supporting People.

This service is for people aged between 16 years and 100 years.

Is there a charge to use this service?

No

Can anyone use this service?

Referrals made via Supporting People

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: Guidance
Housing: Guidance
Immigration: None
Discrimination: None
Money: Advice
Debt: Specialist casework
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? Yes
  • Does this service hold a recognised quality mark? Yes Advice Quality Standard
  • Is this service registered with the Financial Conduct Authority (FCA)? Yes   617534
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Address

 You can send post here:

Citizens Advice Caerphilly Blaenau Gwent
1-2 Church Place
Bargoed
CF81 8RP

 You can visit us here:

Citizen's Advice Caerphilly Blaenau Gwent
1-2 Church Place
Bargoed
Caerphilly
CF81 8RP

Social media

 Opening times

Monday - Thursday 9am - 5pm and Friday 9am - 4.30pm

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.