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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Nacro's - Flintshire Doorstop - Social welfare advice and information

Last updated: 26/11/2025
Social welfare advice and information
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What we do

Nacro Doorstop is an intensive housing related support project for service users with substance misuse support needs. The scheme provides six units of temporary short term accommodation for service users whilst support needs are addressed. The project aims to work with service users on goals identified and agreed jointly by staff and service users alike. Nacro focuses on services users abilities and aims to develop confidence and skills to live independently

Who do we support

People aged 18 and over who have substance misuse and housing related support needs. Service users should be committed to engage with substance misuse support services

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

The scheme is for anyone aged 18 or over, with support needs relating to substance misuse, and engaged with substance misuse services. A housing need is also required. Referrals are accepted through the Flintshire supporting people gateway

Details for this social welfare advice and information service:

Welfare benefits: Guidance
Employment: Guidance
Housing: Specialist casework
Immigration: None
Discrimination: Guidance
Money: Guidance
Debt: Guidance
  • Does this service offer fully independent advice? No
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? Yes Matrix
  • Is this service registered with the Financial Conduct Authority (FCA)?  N/A
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

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 Opening times

Mon - Fri 9am - 5pm plus oncall 24/7. Support outside these hours is available on request

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.