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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Independent Professional Advocacy (IPA) - Advocacy Matters (Wales) - Advocacy

Last updated: 14/07/2025
Advocacy This resource can use the Welsh language
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What we do

Our free Independent Professional Advocacy (IPA) service provides advocacy support to help people understand and be involved in adult social care decisions. We offer one-to-one casework advocacy to support individuals to find out about their rights, take part in social services assessments, care and support planning, and reviews. We also support people through safeguarding processes. Our advocates make sure individuals are listened to and supported to have their say.

Who do we support

This service is for adults (18 and over) with a learning disability or autism spectrum conditions who live in, are moving to, or receive care and support funded by Cardiff Council or the Vale of Glamorgan Council.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can make a referral to our service, please call us on 02920 233733.

 Address

 You can send post here:

Advocacy Matters (Wales)
Canton House (Suite B1)
435 Cowbridge Road East
Canton
Cardiff
CF5 1JH

 Opening times

9:00- 17:00 Monday to Friday

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.