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Dewis

Delta Wellbeing - Telecare

Last updated: 09/03/2026
Telecare This resource can use the Welsh language
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What we do

Our aim is to improve your independence by providing help or support whenever you need it. We are a Local Authority Trading Company wholly owned by Carmarthenshire County Council.

We are a centre of excellence for Technology Enabled Care. Our focus is on ensuring that our customers receive the very best advice on how the latest technology be it in the home or when out and about can improve their independence.

By constantly ensuring that we offer the most up-to-date technology, and by working with industry partners and groups, we can ensure a wide range of equipment, enabling us to develop bespoke solutions for our customers that can support and maintain independence for a wide range of needs.

Who do we support

We operate a 24/7 bilingual Information, Advice and Assistance (IAA) service to individuals and organisations that promotes and maintains wellbeing and independence in the home.

Our service aims to support a prevention and early-intervention care system, enabling individuals and those most vulnerable in the community to live independently for longer, through:

• Bespoke Technology Enabled Care packages
• Pro-active wellbeing calls
• Access to the 24/7 Community Response Team, if in crisis
• Wellbeing support and activities

This service is for people aged 18+.

Is there a charge to use this service?

Yes - Contact us for more details

Can anyone use this service?

Anyone can contact us directly

 Opening times

We are available 24/7 every day, including weekends and Bank Holidays.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=29656

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.