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Mae'r wefan hon ar gael yn y Gymraeg
Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

INFO Shop - Wrexham - Social welfare advice and information

Last updated: 15/05/2026
Social welfare advice and information This resource can use the Welsh language
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What we do

The Info Shop is a generic Information, Advice, Guidance and Support service for 11 to 25 year olds on any issue that young people may face.

Our youth workers offer a young person centred, confidential space for young people providing information so they can make informed decisions on any issue that affects them, we can help with:
Counselling
Housing advice and concerns about becoming homeless.
Drug/Alcohol support
Family Relationship issues
Careers advice
LGBTQ+ issues
Financial problems, debt advice, support with benefits claims and grants.
Sexual Health Clinic can provide emergency contraception, implants, pregnancy tests, condoms, depo injection, contraceptive pills, advice for unplanned pregnancy and STI testing.

Who do we support

INFO is a one stop shop for young people aged 11-25 years.

Specialist services based within Info are:
Second Voice Advocacy, Sexual Health Clinic, Counselling Service, Youth Homeless Prevention and the Young Wrexham Website.

This service is for people aged between 11 years and 25 years.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone aged 11 up to 25 can contact us.

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: Information
Housing: Information
Immigration: Information
Discrimination: Information
Money: Information
Debt: Information
  • Does this service offer fully independent advice? No
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? Yes The quality mark for youth work in Wales - Gold
  • Is this service registered with the Financial Conduct Authority (FCA)?  N/A
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Address

 You can send post here:

Lambpit Street
Wrexham
LL11 1AR

 You can visit us here:

INFOShop
Lambpit Street
Wrexham
LL11 1AR

Contact methods

Social media

 Opening times

Monday 11:30 until 5:30
Tuesday 11:30 until 4:30
Wednesday 11:30 until 5:30
Thursday 11:30 until 4:30
Friday 11:30 until 5:30

 Accessibility

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

Get directions

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.