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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Caerphilly Housing Support Service — Age Cymru Gwent - Housing

Last updated: 30/07/2025
Housing
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What we do

This service provides housing-related support for people 18+ in Caerphilly. The aim of the service is to enable vulnerable people to remain in a more independent living situation through the provision of support.

Our housing support team provide advice and person centred support plans to reduce the following:
• Incidences of tenancy breakdown and/or individuals losing their homes
• Crisis intervention for potential evictions or repossessions
• Risk or mortgage/rent arrears and utility debt
• Levels of homelessness
• Use of inappropriate accommodation
• Financial issues

The service is delivered in partnership between Supporting People (Caerphilly County Borough Council) and Age Cymru Gwent and is free of charge.
The service operates Monday to Friday, 9am – 5pm whilst allowing for flexibility to meet individual needs. All staff are employed by Age Cymru Gwent and are trained and experienced Housing Support Workers providing independent and impartial support.

Who do we support

People aged 18+ living within the Caerphilly Borough.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can contact the Caerphilly Supporting People Team for a referral for housing support.

 Opening times

Monday to Friday, 9AM to 5PM

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.