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Mae'r wefan hon ar gael yn y Gymraeg
Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

South East Wales Energy Agency - Housing

Last updated: 26/09/2025
Housing
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What we do

We provide FREE, impartial advice to householders across South East Wales to try to help people to reduce their energy bills.

We can provide advice on all things energy-related, from switching energy suppliers, to fuel debt, to advice on getting renewable energy technologies installed on properties.

We also run schemes that can pay for people to have FREE BOILER replacements or repairs, LOFT or CAVITY WALL insulation and other home improvements that increase the energy efficiency of houses.

One of our main objectives is to tackle Fuel Poverty, so we can provide a personal service to help people to improve their ability to afford their energy bills through home visits, referrals, and assistance over the phone and online.

Who do we support

Our resource is for all residents across South East Wales.

We work both directly with householders, and with partner organisations including Age Cymru, Care and Repair, Housing Associations and Local Authorities.

If you would like advice or financial assistance then get in touch with us today.

This service is for people aged between 16 years and 100 years.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can contact us to ask for advice.

 Opening times

Mon - Fri
09:00 - 17:00

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.