skip to main content

Monmouthshire County Citizens Advice - Social welfare advice and information

Last updated: 27/08/2025
Social welfare advice and information This resource can use the Welsh language This resource can use British Sign Language (BSL)
Leave comments/feedback for this resource

What we do

Citizens Advice provides free, confidential and independent advice to help people overcome their problems.

We are a voice for our clients and consumers on the issues that matter to them.
We value diversity, champion equality and challenge discrimination.
We're here for everyone.

We have offices in:
Caldicot - 5A Church Road, NP26 4BP
Chepstow - The Gate House, High Street, NP16 5LH
Abergavenny - 19 a&b Cross Street, NP7 5EW
Monmouth - 23a Whitecross Street, NP25 3BY

In addition to our online information, advice may be given in person, by phone, email or by webchat. Search our website to see our contact detials and the full range of services we provide.
www.monca.org.uk

We offer advice on issues such as:

- Benefits
- Work and Employment
- Debt and money
- Consumer issues
- Housing
- Law and courts
- Immigration
- Health

We also offer information and advice on preventative skills such as consumer education and financial skills.

This service is for people of all ages.

Details for this social welfare advice and information service:

Welfare benefits: Advice with casework
Employment: Advice
Housing: Advice
Immigration: Advice
Discrimination: Advice
Money: Advice
Debt: Advice
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? Yes
  • Does this service hold a recognised quality mark? Yes Advice Quality Standard Information and Advice Quality Framework
  • Is this service registered with the Financial Conduct Authority (FCA)? Yes   FRN617672
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? Yes N201700022
https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=3491