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Cyfannol Women's Aid

Last updated: 09/06/2026
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What we do

Our 24/7 helpline is available via our main phone number (03300 564456) to provide immediate support in emergencies.
Cyfannol Women’s Aid is a Gwent-wide charity with offices in Ebbw Vale, Abergavenny, Newport, Pontypool and Caerphilly. We deliver a range of services to support women and children experiencing domestic or sexual abuse, harm, or violence.
Our support includes crisis intervention, community-based support, refuge and supported accommodation (including move-on properties), and drop-in hwbs in each local area. We also offer group work programmes, courses and toolkits, alongside a variety of one-to-one and group-based support options for children and young people.
In addition, through our Horizon sexual violence support services, we provide counselling, group work, exploitation and homelessness support, as well as advice and advocacy for women, men and children who are experiencing or have experienced sexual violence, including historic sexual abuse.

Who do we support

We support women and their children, single women and women with complex needs in our refuges and also men in Blaenau Gwent and Caerphilly.

We offer community-based drop-in services and groupwork programmes for women, with floating support available to women in Torfaen and Blaenau Gwent who require longer-term support.

In addition to services for women, we deliver specialist children and young people's projects across Gwent. Our floating support and drop-in services in Blaenau Gwent are available to women and men.

The above support is available whether the individual is still experiencing abuse, is planning on leaving or has recently left, or is experiencing the longer-term after effects of domestic abuse.

Our Horizon sexual violence counselling and group-work services are available to women and men in Gwent. Our Sexual Exploitation Advocacy Support Service supports women who have been, or are at risk of being, sexually exploited.

This service is for people of all ages.

Is there a charge to use this service?

No

Can anyone use this service?

You can self refer via our online referral form on our website or access our services via referral from another agency.

 Address

 You can send post here:

Cyfannol Women's Aid
3 Town Bridge Buildings
Park Road
Pontypool
NP4 6JE

 You can visit us here:

Cyfannol Women's Aid
3 Town Bridge Buildings
Park Road
Pontypool
Torfaen
NP4 6JE

Contact methods

Social media

 Opening times

Monday-Friday 9.30am-4.30pm (helpline available 24 hours per day)

 Accessibility

Where do we provide our service?

 Directions

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=3687

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.