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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Tenancy Support - Caerphilly Borough Mind - Housing

Last updated: 25/09/2025
Housing
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What we do

The relationship between tenancy issues / homelessness and mental health is very closely linked. We offer support to those who are sofa surfing or at risk of losing their tenancy and becoming homeless.
-Address homelessness issues and helping people to access accommodation
-Offering help with managing budgets and accessing services dealing with benefits, finances and legal issues
-Offering help to ensure people feel safe and secure in their home
-Helping people to make and keep appointments
-Supporting people to gain access to other services including training, further education, employment, health and social activities
-Assisting people in planning weekly meals, shopping and food preparation (this does not include doing it for them)
-Helping develop life skills to cope better with daily living tasks
-Supporting with tenancy and housing issues, liaison with landlords, advice, advocacy
-Resettlement activities
-Support with relationships and family and support networks

Who do we support

Our tenancy support service works within Caerphilly Borough to support individuals over the age of 18 to establish and maintain a tenancy and promote mental wellbeing. We are funded by Supporting People and work alongside other services such as Cornerstone Support Service.

A referral is needed to access this service. Referrals can either be made through yourself, or a professional on your behalf via the referral form which can be downloaded from the Caerphilly Supporting People website (https://www.caerphilly.gov.uk/supportingpeople/) and sending this form to supportingpeople@caerphilly.gov.uk.

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

A referral is needed to access this service. Referrals can either be made through yourself, or a professional on your behalf via the referral form which can be downloaded from the Caerphilly Supporting People website (https://www.caerphilly.gov.uk/supportingpeople/) and sending this form to supportingpeople@caerphilly.gov.uk.

 Opening times

Monday to Friday 9am-5pm

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.