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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Seibiant Sanctuary - Mental Health Recovery Services

Last updated: 06/03/2026
Mental Health Recovery Services This resource can use the Welsh language This resource can use British Sign Language (BSL)
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What we do

Cardiff & Vale Seibiant Sanctuary is a place where you can get emotional urgent support in a mental health crisis at times of day when most other services are closed.
It's a calm and quiet place where you can talk to our team about what's happening. You can stop, breathe, and start to think about the next steps.
The team can also help sign post you to relevant services related to your needs, such as counselling services, financial advice, drug and alcohol services, alternative therapies, peer support services etc.
Support is available in-person or over the phone - 7 days a week, 5pm - 1am.
We are located in Cardiff and are open every day of the year from 5pm till late. The first step is to call the NHS 111 helpline by dialling 111 and pressing 2. If appropriate, the NHS 111 team will refer over to the Sanctuary and one of our team will aim to call you within 30 minutes. We offer telephone support for 30-45 minutes, and face to face appointments up to 2 hours, the same evening.

Who do we support

The Seibiant Sanctuary is available for anyone over the age of 18.

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

The first step is to call the NHS 111 helpline by dialling 111 and pressing 2. If appropriate, the NHS 111 team will refer over to the Sanctuary and one of our team will aim to call you within 30 minutes. We offer telephone support, and also face to face appointments the same evening.

Contact methods

Social media

 Opening times

We are open every day of the year from 5pm till 1am.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.