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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Defence Medical Welfare Service (DMWS) - Mental Health Recovery Services

Last updated: 14/01/2026
Mental Health Recovery Services
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What we do

DMWS provide physical, mental health and specialist wellbeing support to those with an Armed Forces connection (serving, reservists, veterans) and those in frontline public services (Police, NHS, Ambulance, and Fire Service) across the UK.

DMWS provide free, confidential welfare support to the Armed Forces Community, whilst they are receiving medical treatment. Our highly trained Welfare Officers are available 24/7 to offer support to patients and their families through the stresses of hospital admissions or ongoing medical treatment, by addressing both emotional and practical issues. We also offer training in Mental Health First Aid and a Level 3 Diploma in Welfare Studies.

Who do we support

Our support is available to the whole Armed Forces Community, including serving personnel, reservists and veterans and their families.

Our Welfare Officers actively work with Armed Forces, Veterans, Reservists, families and dependents of this cohort, both in the UK and in areas of conflict. Our service is currently being expanded to help other front line services such as Police, Fire Brigade and Humanitarian Relief Organisations. 60% of DMWS's staff are reservists, veterans or members of service families, giving us a unique insight into the challenges faced by the Armed Forces Community.

This service is for people of all ages.

Is there a charge to use this service?

No

Can anyone use this service?

Our support is available to the whole Armed Forces Community, including serving personnel, reservists and veterans and their families. No referral is needed.

Contact methods

Social media

 Opening times

Monday to Friday 9am-5pm

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.