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Dewis

Wrexham Outreach Tenancy Support & Domiciliary Care - Housing

Last updated: 29/09/2025
Housing This resource can use the Welsh language
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What we do

Wrexham Outreach Tenancy Support (WOTS) is an outreach service offering tenancy-related support to individuals who have mental health and / or substance use needs and are living independently in the community. WOTS helps to keep individuals in the community when they are having a difficult time. We help maintain their tenancy, avoid eviction, and provide support to avoid hospital admissions unless necessary. We encourage and incorporate our support in helping the individual to feel part of the local and wider community, with the aim of reducing loneliness and isolation.

Who do we support

We offer support to individuals with mental ill-health and / or substance use, with a primary need for housing-related support.

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

The service is offered to individuals over the age of 18 who have mental health and / or substance use needs that require support around their tenancy, living in the city of Wrexham. Referrals are from Wrexham Council gateway which is a single point of access for all housing-related referrals. If you would like to request more information or to discuss the referral process with us, please get in contact using the phone or email address above, or alternatively, contact karen.edwards@adferiad.org

Contact methods

Social media

 Opening times

9am – 5pm
Monday – Friday

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=43305

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.