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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Swansea & Neath Port Talbot Sanctuary Service - Mental Health Recovery Services

Last updated: 26/09/2025
Mental Health Recovery Services This resource can use the Welsh language
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What we do

The sanctuary is an out-of-hours service that provides practical and therapeutic person-centred support to anyone at risk of mental health crisis. Our mission extends beyond mere intervention; we strive to provide a sanctuary where individuals can find solace and support during hours of need. By offering a safe space outside traditional hours, we aim to lessen the need for hospital admissions and minimise the risk of harm to individuals in their homes. Our dedicated team conducts assessments of each individual’s safety and wellbeing before they return home, ensuring they receive the appropriate level of care and support, facilitating referrals to other services as needed.

Who do we support

We offer support to individuals aged 17 years and 9 months and above residing in Swansea and Neath Port Talbot. Our team is here to offer support and guidance to individuals facing challenges such as: stress, low mood, financial worry, loneliness, isolation, family / relationship concerns, and domestic violence. We want to provide a safe space for individuals to explore their concerns and work towards improved mental health and wellbeing.

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

The Sanctuary can offer support to individuals aged 17 years and 9 months and above, residing in Swansea and Neath Port Talbot. We are open to self and professional referrals. Professional Referrals Click Here: https://forms.office.com/Pages/ResponsePage.aspx?id=tXfcNcLzFEW85kt4A2fmnfGocx0mhW1NmIztLdhGZTlURTdFNEIwOEQ5WFVQSUQ0NThPSThLQU1RTS4u If you would like to request more information or to discuss the referral process with us, please get in contact using the phone or email address above.

Contact methods

Social media

 Opening times

6pm – 3am 7 days a week, 365 days a year

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.