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Cardiff Integrated Family Support - Family support services

Last updated: 06/11/2025
Family support services This resource can use the Welsh language
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What we do

Funded by the Cardiff City Council, the Integrated Family Support Service aims to increase the wellbeing of adult unpaid carers who care for family members or loved ones who have been impacted by mental ill-health. Working across Cardiff, the service aims to increase the independence and empowerment of unpaid carers by offering a twelve-week one-to-one support program alongside monthly peer support groups. Our service aims to support the unpaid carers in our community to improve their overall well-being, which is achieved through education, information, support, peer support and well-being activities. This service is crucial as it helps carers manage their roles and maintain their mental and emotional health.

Who do we support

We offer support to any adult unpaid carer of a loved one, family member, or friend who is impacted by mental illness.

We offer a twelve-week course of one-to-one support in which we seek to improve the overall wellbeing of the carer through specific interventions. This includes:

• Information and advice
• Emotional Support
• Signposting and introductions to specific support services
• Access to Adferiad’s Mental Health and Money Advice

Furthermore, through our monthly groups, we introduce peer support, which fosters a sense of a shared experience and provides mutual support. Overall, through our support, we are able to help unpaid carers to feel less isolated and alone, and provide opportunities for wellbeing-focused sessions and education.

Is there a charge to use this service?

No

Can anyone use this service?

Referrals for one-to-one support are provided by Cardiff City Council Carers Support Team, and are for residents of Cardiff who have undergone a Carers Assessment. Our monthly groups are open to any unpaid carer who provides support to anyone impacted by mental illness. If you would like to request more information or to discuss the referral process with us, please get in contact using the details above.

Service details for this family support services

Language: English medium setting with some bilingual elements

  • Can provide specialist support for families of children with disabilities / additional needs No
     
  • Relevant staff have a valid current DBS? Yes

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 Opening times

9am - 5pm Monday-Friday

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

https://www.dewis.wales/ResourceDirectory/ViewResource.aspx?id=43631

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.