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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Ffrind i Mi/Friend of Mine

Last updated: 20/08/2025
Something else This resource can use British Sign Language (BSL)
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What we do

Everyone, at some time in their life, has felt alone, vulnerable or wished that they had more company. Isolation or feeling lonely can affect anyone at any age and at any time. For example, after the loss of a loved one, on leaving active service, retiring, or moving away.

People cope with life events in different ways. Some people find going out and spending time in the company of friends really helps. For others, having someone visit them at home makes such a big difference. But sometimes, people may not like to ask or do not know who to ask for support or advice.

Ffrind i Mi (Friend of mine) is an initiative where Aneurin Bevan University Health Board and our partners are working together to try and make sure that anyone who feels lonely or isolated are supported to reconnect with their communities. This includes making sure that people know what support services are available to them and who to contact.

Who do we support

Anyone can contact the team to ask about a befriender.

We will ask a few questions about the persons interests and then try to make sure that a suitable volunteer befriender with similar interests is identified. Sometimes we will contact other local befriending services who may have volunteers living near the person.

Befrienders are introduced to the person by either the Ffrind i Mi team, the person who made the referral or the team where the volunteer works.

https://abuhb.nhs.wales/hospitals/a-z-of-services/volunteering/

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

People who would like to use the service can refer themself to us or ask someone else to such as a GP, nurse or social worker.

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 Opening times

Our team is available to speak to Monday to Friday 8:30 – 16:30. Visits by volunteers may take place outside of these hours.

 Accessibility

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.