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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Citizens Advice Pembrokeshire - (Pembroke Dock Office) - Social welfare advice and information

Last updated: 27/08/2025
Social welfare advice and information
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What we do

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Our trained advisers give advice on Welfare benefits / claim forms, Debt management, Employment, Housing, Consumer rights, Family / relationships, Legal rights and responsibilities, Financial education, Health and disability problems & Home and neighbourhood.

Our Specialist Debt Advisers deal with clients who have a wide range of debt problems.

Our Welfare Benefit caseworkers offer a dedicated service to clients on
- All welfare benefits including PIP, Child DLA and ESA
- Entitlement, application forms and appeals to maximise income

We offer Energy appointments with a qualified adviser focusing on delivering tailored energy advice to clients.

Who do we support

Pembrokeshire Citizens Advice Bureau is about providing free, independent, confidential and impartial advice to everyone.

This service is for people of all ages.

Is there a charge to use this service?

No

Can anyone use this service?

Yes, anyone can use the resource

Details for this social welfare advice and information service:

Welfare benefits: Specialist casework
Employment: Advice with casework
Housing: Advice
Immigration: Information
Discrimination: Advice with casework
Money: Advice with casework
Debt: Specialist casework
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? Yes
  • Does this service hold a recognised quality mark? Yes AQS IAQF
  • Is this service registered with the Financial Conduct Authority (FCA)? Yes   617694
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? Yes N201700022

 Address

 You can send post here:

38 Meyrick Street
Pembroke Dock
SA72 6UT

 You can visit us here:

Citizens Advice Bureau
38 Meyrick Street
Pembroke Dock
Pembrokeshire
SA72 6UT

Contact methods

Social media

 Opening times

Local Adviceline
Mon, Tue, Thurs- 10am-1pm

Where do we provide our service?

 Directions

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.