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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Bridgend Voice and Choice - Social welfare advice and information

Last updated: 24/09/2025
Social welfare advice and information This resource can use the Welsh language
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What we do

The first port of call if you need help to be heard; help to understand social services; or if you feel you're not getting the right support to stay independent.

We’ll help you get to the right social service, make sense of your options and understand your situation, having someone to speak for you, and to advocate on your behalf.

We’ll try and help you find the right local service to meet your needs, or we can help with an Independent Professional Advocate who is a trained and paid worker who will provide independent support for people that are eligible to access social services and where there is no-one else to help.

Who do we support

Those over 18, living in Bridgend County Borough, and are eligible to access social services or professionals, carers, or someone else with a concern for someone’s welfare.

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

No referral is required. Anyone can contact and use the service.

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: Information
Housing: Information
Immigration: Information
Discrimination: Information
Money: Information
Debt: Information
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? No
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Opening times

9am to 5pm, Monday to Friday.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.