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Health and Wellbeing
A Health and Well-being Wales Partner

Age Cymru Gwent Information and Advice Service - Social welfare advice and information

Last updated: 18/08/2025
Social welfare advice and information
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What we do

We offer a wide range of information and advice to assist with daily living. Information can include how to access community care, how to make a will or Power of Attorney, help dealing with consumer issues. We offer a full Benefit entitlement check and can assist with form completion for those aged 50+, including Blue Badge applications and renewals and help with Council tax reductions. Appointments can be made at the Blackwood office and in certain circumstances home visits are available. Telephone enquiries are welcome and we hold a range of Age UK information guides.

Who do we support

Anyone aged 50+

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can refer, including self referral, family & friends and other organisations.

Details for this social welfare advice and information service:

Welfare benefits: Advice with casework
Employment: Information
Housing: Advice with casework
Immigration: Information
Discrimination: Information
Money: None
Debt: None
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? Yes Advice Quality Standard (AQS)
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? No

 Address

 You can visit us here:

Age Cymru Gwent
124-128 High Street
Blackwood
Caerphilly
NP12 1AF

Contact methods

Social media

 Opening times

Monday - Friday 10:00am - 3:00pm

 Accessibility

Where do we provide our service?

 Directions

If you're thinking of visiting us, why not use the tools below to help plan your route?

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We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.