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Dewis
Health and Wellbeing
A Health and Well-being Wales Partner

Travelling Ahead: Gypsy, Roma and Travellers Advice and Advocacy Service - Social welfare advice and information

Last updated: 06/10/2025
Social welfare advice and information
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What we do

Travelling Ahead provides advice, advocacy and support for Gypsy, Roma and Traveller children and families across Wales:
- Advice, support, individual and community advocacy working alongside Gypsy, Roma and Traveller families on issues such as accommodation, sites, planning, equality, rights and accessing services
- Reporting and tackling hate crime and discrimination and getting you the right support and advice
- Training to improve services
- Advice and support for European Roma on how to stay in Wales after the UK leaves the European Union.

Get in touch: We work across Wales and welcome all enquiries from the Gypsy, Roma and Traveller communities or a friend/professional can make an enquiry on someone’s behalf. Freephone or email and you will be allocated the relevant team member. Travelling Ahead is part of TGP Cymru.

Who do we support

Who we work with: Anyone from Gypsy, Roma or Traveller communities in Wales - young people/adults/community groups

This service is for people of all ages.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can get in touch - if you are referring someone else it must be with their knowledge and agreement

The working language of this service is: English only
The service can operate in the following additional language(s):
  • Czech
  • Polish
  • Slovak

Details for this social welfare advice and information service:

Welfare benefits: Information
Employment: Advice
Housing: Advice with casework
Immigration: Advice
Discrimination: Specialist casework
Money: Information
Debt: Information
  • Does this service offer fully independent advice? Yes
  • Can this service offer Debt Relief Orders (DROs) through qualified intermediaries? No
  • Does this service hold a recognised quality mark? No
  • Is this service registered with the Financial Conduct Authority (FCA)? No  
  • Is this service registered with Office of the Immigration Services Commissioner (OISC)? Yes N201900053

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 Opening times

The Travelling Ahead team are available Monday to Friday 9 - 5pm. There is an answerphone evenings and weekends.

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.