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Health and Wellbeing
A Health and Well-being Wales Partner

Samaritans Cymru

Last updated: 20/10/2025
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What we do

Samaritans is a helpline service which is available 24/7 and is about working with people to create a safe space where they can talk about what is happening, how they’re feeling and help them to find their own way forward.

We reach out to groups where there is a high risk of suicide and emotional distress. We work in partnership with other agencies to achieve change locally, and inform policy decisions which have an impact on suicide risk.


Contact Samaritans free - day or night, 365 days a year. Call free on 116 123.

0808 164 0123 - Welsh language line. Open every day 7pm - 11pm. This number is free to call.

To enquire about volunteering for Samaritans Cymru, please email wales@samaritans.org

Who do we support

Everyone. If you would like emotional support in Welsh, we have a Welsh language line that can be phoned free. We also have a Welsh-language letters writing service.

This service is for people aged 18+.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use the service or be referred to the service also.

Contact methods

 Opening times

Our 116 123 phone line is free to call and open 24/7, 365 days a year.
Our Welsh Language Line 0808 164 0123 is also free to call and open 7pm - 11pm 7 days a week.

jo@samaritans.org - email for emotional support

For details of branch opening times visit: http://www.samaritans.org/wales

Where do we provide our service?

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.

Find more well-being information at www.dewis.wales

We will take reasonable steps to ensure the information within the website is as accurate as possible. We cannot be held responsible for the accuracy of this information. The contributors themselves maintain their own information and they welcome feedback about the accuracy of the information they provide. Those accessing it are advised to take reasonable steps to consider its content before acting upon it. This could include seeking professional or specialist advice before taking, or refraining from, any action on the basis of the information within our website.

Please note that the results found when searching in English or Welsh on the English and Welsh sides of the website (www.dewis.wales or www.dewis.cymru) will sometimes differ. Providers can (subject to rules around language standards that apply to some provision) choose to enter their information in English only, in Welsh only, or bilingually. Whilst we try to use the technology within the site to limit the impact of their choice, both terminology and the structure of the languages mean that differences in the results produced is sometimes inevitable.

We assume no responsibility for the content of websites linked on our site. Such links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We reserve the right to reject or remove links to any website if we find the site content inappropriate.

For more information please refer to the full terms and conditions.